Privacy Policy

Last updated: June 2026

This Privacy Policy describes how Manitaz Studio (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from manitaz.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect to communicate with you, provide the Services, comply with applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. The following describes the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, email address
  • Order information including your name, billing address, shipping address, payment confirmation, and email address
  • Account information including your username and password
  • Customer support information including the information you choose to include in communications with us through our contact form
  • Newsletter subscription including your email address when you subscribe to our newsletter

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site, including device information, browser information, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who collect information on our behalf, such as our payment processor and analytics provider. Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to process your payments, fulfill your orders, send notifications related to your purchases, and to manage your account.
  • Marketing and Communications. We use your email address to send our newsletter if you have subscribed. You may opt out at any time via the unsubscribe link in any email.
  • Analytics. We use anonymized analytics data to understand how visitors use our Site and to improve the Services.
  • Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity.
  • Customer Support. We use your personal information to respond to your inquiries and provide customer support.

Cookies

Like many websites, we use Cookies on our Site to power and improve our Services, remember your actions and preferences, and run analytics. Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services to work incorrectly or no longer be available.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, including:

We do not sell your personal information to third parties.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us at studio@manitaz.com to request that it be deleted.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. How long we retain your personal information depends on different factors, such as whether we need the information to provide the Services, comply with legal obligations, or resolve disputes.

  • Order data — retained for 7 years for legal and accounting purposes
  • Contact form submissions — retained for up to 6 months
  • Newsletter subscriber data — retained until you unsubscribe
  • Analytics data — retained per Google Analytics' default retention settings

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information:

  • Right to Access / Know. You may request access to the personal information we hold about you.
  • Right to Delete. You may request that we delete personal information we maintain about you.
  • Right to Correct. You may request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may request a copy of the personal information we hold about you.
  • Withdrawal of Consent. Where we rely on consent to process your personal information, you may withdraw this consent at any time.
  • Right to Object. You may object to processing based on legitimate interest.

You may exercise any of these rights by contacting us at studio@manitaz.com. We will respond to your request within 30 days. We will not discriminate against you for exercising any of these rights.

Quebec Residents (Law 25)

In accordance with Quebec's Act respecting the protection of personal information in the private sector (Law 25), Manitaz Studio has designated a privacy officer responsible for the protection of personal information. To reach our privacy officer or to file a complaint, contact studio@manitaz.com. Quebec residents have the right to be informed of the existence of personal information held about them, to access and correct that information, and to withdraw consent to its use. In the event of a confidentiality incident presenting a risk of serious harm, we will notify the Commission d'accès à l'information (CAI) and affected individuals as required by law.

International Users

We may transfer, store and process your personal information outside the country you live in, including in the United States. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Legal Basis for Processing (GDPR)

For visitors in the European Union, we process your personal data on the following legal bases:

  • Contract — processing your order and delivering your purchase
  • Consent — newsletter subscriptions and non-essential cookies
  • Legitimate interest — fraud prevention, security, and analytics
  • Legal obligation — retaining order records for accounting and tax purposes

If you are located in the EU and have complaints about how we process your personal information, you have the right to lodge a complaint with your local data protection authority.

Complaints

If you have complaints about how we process your personal information, please contact us at studio@manitaz.com. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at studio@manitaz.com.